Shipping & Returns

Coffee products & Apparel products will always be shipped separately.

Coffee Orders

We have a daily pick-up from USPS at 2pm Central time. In stock coffee orders are typically shipped within 5 business days, though this can take a little longer during peak periods.

All shipping rates are generated automatically via USPS.

Returns

Returned coffee is not accepted as it is a perishable item, unless there was an issue such as damaged delivery.

Damaged Product

Time is of the essence. If you receive your order and notice the order is damaged you must contact us within 48 hours for an exchange. No exchanges or returns will be accepted after 48 hours.

Non-Delivery

If the item was never delivered we will verify shipping status through the shipment tracking number. If the tracking number shows delivery we can not refund the order total or offer a replacement.

Apparel Orders

All apparel products are manufactured to order. We typically take 2-7 business days to create apparel products. Shipping times should be added on top of that. In stock apparel orders are typically shipped within 5 business days.

All shipping rates are generated automatically via various shipping providers.

Multiple apparel products may be shipped separately due to differing manufacturing times or package sizes.

Returns

Returned apparel is not accepted as it is custom manufactured to order, unless there was an issue such as damaged delivery, misprinted, or defective.

We can not refund orders for buyer's remorse.

Size exchanges are also unfortunately not accepted so please refer carefully to sizing guides before placing your order.

Damaged Product, Misprints, or Defective items.

Time is of the essence. If you receive your order and notice the order is damaged, misprinted, or defective, you must contact us within 48 hours for an exchange. No exchanges or returns can be accepted after 48 hours.

Non-Delivery

If the item was never delivered we will verify shipping status through the shipment tracking number. If the tracking number shows delivery we can not refund the order total or offer a replacement.

If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.

Unclaimed returned items get donated to charity after 4 weeks.

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